Family Work Support
Free service providing in-home parenting support to families in Penrith and the lower Blue Mountains (up to and including Faulconbridge).
Building on your family's strengths to create positive change
Connect to vital supports
Clients are connected with the services that can best support them.
Psycho-social education
Our family support workers provide information about children & parenting.
Case management
Clients are supported to access other important services and appointments.
In-home support and case management
Gateway’s family support program is a free service providing in-home parenting support to families who live in Penrith and the lower Blue Mountains (up to and including Faulconbridge).
Professional referrals are not required - parents & carers can self-refer via our online referral form if they have concerns.
Team Leader Kim Scanlon speaks about the family support program and how we work with clients.
Supporting your family to meet their goals
Our goal is to work with families in a client focused strengths-based model. We encourage our clients to identify what is working well and support them to build on that and work towards identified goals.
Our family support workers offer psycho-social education; educating parents about their children’s developmental milestones, assisting to develop routines and parenting strategies.
We also offer case management to assist clients to access the other important services that support themselves and their families, including:
- NDIS & medical appointments
- mental health specialists
- drug and alcohol support
- domestic violence support
- community health
- child development assessments
Complete our online referral to access support
If family work support sounds right for you, please complete our online referral form. Sometimes our service is at capacity and we are unable to accept new referrals. Please check the service status on the referral page before completing the form.
Get in touch with the Gateway Family Services team
Reach out to us with any questions or concerns.
Send us a message
We'll get back to you as soon as we can.
